How-To's

How to Report Suspicious Activity on Your Account

If you suspect someone is using your card, please contact us as soon as possible.

You can email us at clientservice@rho.co with the transaction details, or call us immediately at 855-7-GETRHO so we can investigate claims, attempt transaction recalls, and provide further support.

You can also reach out to our Client Service Team directly via a chat function, by clicking on the chat bubble on the lower right side of your screen.

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