How to Report Suspicious Activity on Your Account

If you suspect someone is using your card, please contact us as soon as possible.

You can email us at with the transaction details, or call us immediately at 855-7-GETRHO so we can investigate claims, attempt transaction recalls, and provide further support.

You can also reach out to our Client Service Team directly via a chat function, by clicking on the chat bubble on the lower right side of your screen.