Rho Company FAQs

Trouble Logging In?


If you're having issues logging in, try using incognito mode initially.


Our Client Service can also help by sending you a Password Reset Email! You can reach out Client Service Team by clicking on the chat icon in the lower right corner of your screen or sending the email to clientservice@rho.co.


1. Create a new password using the password reset email

2. Open an incognito window, or a different browser than you normally use

3. Go to https://www.rho.co/ in the incognito window

4. Click login, type in the new password that you just created

5. You should be texted a two-factor authentication code. With that code, you'll be able to log in.