How-To's

How to Update Notifications & Alerts Settings

All Rho users can customize Rho's email and text (SMS) notification preferences. This functionality allows everyone in your organization to choose which notifications they wish to receive. Avoid being inundated with notifications and subscribe to specific updates you don't want to miss.

Please note: The suite of available notifications varies by user type (Employees, Bookkeepers, Admins, etc.).

To update your notifications:

To update your notifications, log into your Rho account by going to bank.rho.co, navigate to the top right, click on your name, and click on "User Settings." Then click on the Notification tab. If you are associated with more than one Rho business account, you will be able to select the business name from the drop-down on the Notification tab.

Notifications for Employees:

All employees are able to customize the alerts below. Please note that receiving email alerts about "Email Verification" and "Password Reset" is required. Receiving text (SMS) notifications about certain updates is not yet supported (if this is the case, those options will be greyed out).

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Notifications for Administrators and Account Owners:

As an Administrator or Account Owner, you will have enhanced visibility and optionality for notifications. In addition to core updates on Cards, Expenses, and Security, you will have the option to receive alerts about Banking, Payments, Accounts Payable, Credit, and Expenses. You can see the full list of notifications below. Please note that receiving email alerts about "Email Verification" and "Password Reset" is required. Receiving text (SMS) notifications about certain updates is not yet supported (if this is the case, those options will be greyed out).

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Notes:

You can view your role in the organization by logging into your Rho Account and finding your designation in the top right corner, below your name.

If you choose to sign up for text (SMS) notifications, they will automatically be sent to your phone number associated with your account. To receive those notifications, the listed phone number needs to be able to receive text messages.

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