No, Rho cards do not have PINs.
If you are paying at a merchant and they are telling you that they need a PIN to complete your charge, or if your card is denied at the point of sale due to not having a PIN, you can:
Ask the merchant to run the card as credit, not debit.
When asked for a PIN on the keypad, do not enter one, press "continue" or "enter" (usually the yellow or green key), and the charge should go through.
Try a different terminal in the store.
This is fairly common with credit cards. Anytime you see a PIN request, it means the terminal is trying to process the charge as a debit transaction, but Rho cards are all credit, even our one-day cards! Credit cards use codes embedded inside the chip, stripe, or CVV code rather than PINs, to verify the transaction.
Note: If asked for a PIN multiple times, the point-of-sale (POS) will say “Enter PIN”; however, many will say "Press ENTER to continue” or “Bypass PIN” or have a green button to proceed. Any of these alternate actions to enter a PIN should complete your transaction.
If the issue persists after attempting all of the above steps, please reach out to Client Service to inquire about the possibility of a faulty card and to be sent a replacement if necessary.