For customers who wish to pay their Rho Card from an external bank account, customers can pay from a linked third party account or enroll in automatic 3rd-party ACH pulls. Automatic payments of this nature are designed to save our customers time by automating card payments on the payment due date.
Enrolling in Automatic 3rd Party ACH Pulls From Rho Account:
Steps Required:
1. Please submit one of the following:
(a) A voided check; or
(b) A bank statement showing account and routing numbers.
2. Upload your document.
Submit your Account and Routing Number securely using this document upload link.
3. You're all set
We will set everything up on your behalf and your next card payment will be automatically pulled from your newly-linked external bank account.
By uploading your voided check or bank statement, your Rho Account would be enrolled in Automatic 3rd Party ACH Pulls. Submitting this information authorizes Rho to pull the balance of your company’s Rho card account, in full, on the due date outlined on your credit approval documents.
Paying with a 3rd Party Linked Account
As an admin, in Organization Settings > External Bank Accounts, click Add New to connect your bank account via Plaid.
Once the account is connected, you will see it populated as an option in Cards > Make Payment.
Please note that Third Party Payments abide by ACH cut-off times. Therefore, payments initiated prior to 2:00 pm ET should begin processing the same-day. Any payments initiated after 2:00 pm ET would be subject to next-day processing.
Automatic Credit Repayments
You can also set up Automatic Credit Payments, by navigating to Organization Settings > Payment Security > Automatic Credit Repayments. Choose your desired parameters and select the funding account.
When finished, click Save to finalize changes.
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