Rho uses two-factor authentication every time a new account is created, and every time you log in! Please make sure to properly configure your 2FA preferences. Here's how to set it up:

  1. Firstly, please make sure the phone number associated to your account is accurate. To view the number on your account, Click on the account initials in the top left corner of your screen, select User Settings from the dropdown menu, and select Account (Please note if you need to change the phone number, on your account please email the Rho team at bank@rho.co):

2. Once your phone number is accurate, you can proceed by clicking on the Security option, the third tab on the lefthand bar in User Settings). From there you may select your preferred method of authentication. You can use:

  • SMS (this method will text an authentication code to your cell phone)

  • Google Authenticator

  • Authy Authentication

NOTES:

We highly recommend downloading Google Authenticator or Authy Authentication applications, opposed to SMS, for the most secure methods!

For more information about safety and security at Rho, please read our Terms of Service.

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